Horrid Service Quality - They dont care, they just want your $$$

Reviewed by rwong1628 on Tue, 09/21/2010 - 17:59
rwong1628's picture rwong1628
rwong1628
Joined: Jan 14, 2010
Posts: 15
Review of
1

Repeated emails to this place have been fruitless. They dont care about you or your order. They only want the membership fee. I emailed 5 times checking on the status of my order. USPS shows item was received, nothing else from these clowns!

[Edited].

Comments

Jagooah's picture Jagooah Submitted by Guest on Sat, 10/02/2010 - 20:55

I am very surprised. I have ordered dozens of times through DongXi now, and I have never had a problem. William has consistently been helpful beyond the call of duty and I wish all Internet entrepreneurs were as conscientious as he is.

Of course, I expect that, as DongXi is only a two man operation, he may not be able to reply within the hour, but he always gets back to me on the same day. DongXi is not Amazon or UPS!

I plan to continue using DongXi and am confident it is the best goods forwarder to China.

Validate your mobile phone number to post comments.