What's the deal with the hot, stale rooms and all the smoking?

Joined: Aug 24, 2005
Posts: 16
1

Just an update, because I will change my reviews if things change at a place. But nothing has changed. It's as hot and stale as ever. Clearly someone there is afraid of death by air conditioning and won't use it.

I used to like Element Fresh. But now...I don't know if it's the staff or what, but for the past year both locations have been consistently hot and stale––as if whoever controls the climate is worried about death by air-conditioning, or death by fresh air. The last couple times I've had to leave because it was so hot and stuffy. There wasn't a movement of fresh air except when the door opened, and the smoke from the smoking section was burning my eyes.

What's up with that? Really? I thought Element Fresh was trying to pass itself off as a healthy, organic food restaurant? What's the point of eating healthy organic food if you're breathing toxic second-hand smoke the whole time? And I really wonder what the purpose of having a smoking section is at all. Most of the time I'm in there the non-smoking section is packed shoulder to shoulder at way too many tables crammed way too close together. The smoking section, meanwhile, is 80% empty. Maybe I'm just going at the wrong time, but who are all these smokers that represent such a huge part of EF's customer base that they can't just put their money where their mouth is and ban the toxic stuff from their restaurant?

UPDATE: Since I wrote this about a year or so ago, I've basically avoided Element Fresh because of the temperature/staleness problem. It got a bit better in the winter when it was cooler and they actually did ban smoking inside the restaurant. But now that it's getting warm it's the same problem all over. Had to meet a friend at their Lido location. There are three outdoor areas: to the right of the door, to the left of the door and the roof. I went there on a holiday, in the evening, and the roof was closed. Both of the other outdoor areas were designated for smokers, making impossible for anyone else to enjoy a meal out there. Those two areas were hardly full all evening, while the inside non-smoking had people lined up waiting and crammed in shoulder to shoulder. It was so hot inside I had to leave for fresh air. Why can't they turn on the air inside? Is it countryside people that work for them that are superstitious about air conditioning? Or at least why can't they designate one of their THREE outdoor areas for non-smokers during this time of year, when it's pleasant outside but uncomfortably hot indoors? Still don't understand the irrational catering to what is clearly a very small base of smoking customers.

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