We ordered a white chocolate tart from Sweet Tooth over the past weekend. Overall, the experience was great. There were some ordering kinks, but delivery was good, service was good and we enjoyed the tart. I think some of the ordering kinks would get worked out as they get more established:
The email order was responded to in a timely fashion. There was some confusion. The website said that the tart came with blueberries and strawberries. All the other pies with strawberries said they were available only when in season, but this tart had no similar notation. They wrote me a few days later to tell me the strawberries were not in season, but they would be replaced with some unspecified in-season fruit.
Here's where misunderstanding set in. They never told me there would be no blueberries, either, so when they didn't specify which fruit would be on the tart I was concerned about whether it would go with blueberries or not (which at the time, I figured would still be on the pie). I wrote to ask which fruit would be used, and they wrote back, explaining to me that any fruit goes with white chocolate. Fine, true, but not every fruit goes with blueberries, so I was really confused. Once I realized there were no blueberries (which wasn't till the tart arrived, actually) it made more sense why they seemed to think any fruit could go on the tart. But they did send me a list of available in-season fruit, and let me pick which one to use. So that was good, and hopefully that kind of thing will work out in the future. And I was impressed that they didn't just give up trying to communicate or work it out when we clearly weren't understanding each other well. They did what we asked and provided good service.
Delivery was on time, and the tart was in perfect shape when it arrived. We'd ordered plates and candles, which were forgotten at first, but they made a special trip back to get them to us. That was good service, and we were pleased with it.
The tart itself was delicious and looked good. Since it was for a Chinese friend, it was perfect that it was rather more creamy than super sweet. I didn't notice a discernible white chocolate flavor, actually, but that didn't detract at all from it. It was very nice, and the crust was awesome. The cherries for the top were big, ripe and well placed. The flavor of everything suggested this was not a place that cut corners on their ingredients.
Overall, I think they're doing a good job. A little more time to work out the kinks and it'll be perfect. I definitely plan to order from them again, and recommend them to anyone.
- 561 reads
- 0 comments