Do you want to go to a French restaurant with French touch, design and atmosphere ?
Do you want to be served by professionals who understand English and knows the basic of western service rules ?
such as :
-If your client ordered some white wine, be sure you have it in the fridge or say that it's not available but don't grab it on a shelve behind your client's shoulder and plunge this 25° degree wine into a half bucket of ice as nothing happened.
-Starters and mains should be served at the same time so every client can start eating together instead of waiting for his friends to be served while his plate gets cold. After the client complains about this, don't serve the plates after putting them back into the microwave (yes we can see what happens in your kitchen when going to the toilet). The result is the food is cold or slushy but nothing good.
-If you can't accept credit cards, warn your clients when they order, or even better, when they reserve, instead of asking your client to walk to the nearest ATM.
In short, if you want all this when you go to a restaurant :
Don't go to the Red Tree !
This may seem to be funny now but believe me, I was not laughing when I left this place….
If the business keeps on running like that, I guess one can take over in 6 month.
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Comments
Re: 6 months
I agree it is a new restaurant but, certainly, a starter in any proper western cuisine setting should be served before the main! Your complaint was not valid in this case.
Re: 6 months
Whilst I'd have to say I agree with petri71 on most of his points, food service and staff is not yet being invested enough in red tree. But for those of you who went to it's opening event and it's ladies night you would have seen that this place has massive potential.
The complimentary finger foods served were delicious without any complaints from the 100 plus guests that were there. The vibe was great, everyone was having a great time and whilst again even these nights had their problems with not enough staff and having only one cocktail maker when the night was a mojito night (which resulted in waiters, chefs and waitresses chipping in and making some pretty nasty mojitos!)
The place is a work in progress with no one really having much experience in restaurant management and as a result like with anything, mistakes will be made. I would however urge people to give it time and also I would make the point that it is a great place to go for a pastry and coffee which is the place's specialty.
As far as a fully fledged restaurant goes however it has a lot of work to do and I only hope it takes note of that because quite frankly, Ben's pastries are indeed incredible.
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