Professional

Organization: Labor Director
Business Unit: Human Resources
Experience Level: Mid-level Professional

A Snapshot of Your Day
As a Regional HR Services Management Specialist, you will work closely with the Regional HR Services Lead, also interfacing with colleagues from other regions and global. You will have responsibility for managing / overseeing HR operations currently being delivered through an ecosystem of providers, ensuring and maintaining fit-for-purpose processes, governing end-to-end delivery. You will also take a role in driving HR transformation initiatives within your region, implementing harmonized and standard processes, working closely with counterparts in payroll and HR products.

How You’ll Make an Impact
• A "Regional HR Services Management Specialist" works alongside the Regional HR Services Lead, ensuring efficient and effective HR Services delivery through an eco-system of providers i.e. employee on-boarding and off-boarding support, employee inquires, people and organizational data management, etc.
• Support in driving change initiatives in area of responsibility, often across several/all HR functions and involving (senior) business leaders
• Building and strengthening process know-how in order to future proof the organization
• Support of other HR IT / Business Process initiatives, e.g. contributing regional or topic expertise and aspects, playing a key role in the roll-out in assigned countries
• Work closely and support in the service management of the business process outsourcing service provider, ensuring quality operations, whilst playing a key role on deficiency resolution
• A contributor in our global HR transformation project, whilst ensuring continuing of existing operations

What You Bring
• Experience in HR Services / Business Processes including shared services / HR BPO outsourcing operations, i.e. HR Administration, Payroll, HR query Management (Service Desk)
• Experience and knowledge in handling social benefits and company benefits (eg. EA, Company Stock, Flexible Benefits, etc.)
• Familiar with local social benefits related policies and regulations
• HR IT domain know-how - Workday HCM, ServiceNow, SAP desirable
• Experience in supporting the management / service management of an eco-system of partners / vendors in HR Services
• Track record in supporting the delivery of change / improvement projects, specifically in HR services
• Problem solving and critical thinking skills with a continuous improvement mindset
• Analytical skills and fact-based decision ability
• Self-directed with an ability to organize, plan, prioritize
• Outstanding communication skills
• Excellent organizational and time management skills
• Self-motivated to drive initiatives through to completion as an individual contributor and through others

For more details and/or to apply, go here:
https://jobs.siemens-energy.com/en_US/Jobs/FolderDetail?folderId=268128

We are currently looking for a Regional Partner Services Specialist (Account Manager), who will be responsible for building and reinforcing interactions with Partner Representatives at the Forum Partner companies of Greater China region and based out of the Forum’s Beijing Representative Office.

Responsibilities include:
- Responsible for maintaining ongoing Partner engagement with the Forum, through building and maintaining relationships with partner Representatives of partner companies in the Greater China region.
- Ensure retention by delivering on tailored engagement plans for Partners to address their priorities and deepen their engagement in relevant Forum activities, in collaboration with Centers, Industries, and/or institutional communities.
- Onboard Partner Representatives into the Forum ecosystem and relevant engagements, in collaboration with units and teams across the Forum platform.
- Contribute to shaping the engagement plan for Partners, in collaboration with either the Regional Business teams or Global Industries.
- Structure and deliver Partners’ events engagement, ranging from registrations, agendas, speaking roles and logistics, in collaboration with Regional Business Team.
- Responsible for Partner integration and experiences across the Forum’s digital ecosystem.
- Monitor and generate intelligence on Partner companies and their respective regions to flag potential risks and opportunities for Forum engagement, ranging from recent announcements and partnership, annual and sustainability reports, and senior executive changes.
- Contribute to opportunities to grow and deepen engagement of the Partners, in close collaboration with the Regional Business Team.

To be successful, a Regional Partner Services Specialist (Account Manager) should:
- Build relationships with the Partner Representatives to develop and execute on engagement plans based on their business priorities and relevant trends for their regions and industry sectors.
- Monitor and proactively manage partner retention, engagement metrics and take the lead on the resulting actions.
- Ensure a ‘One-Forum’ approach, with internal product teams, Centres and Regional Business teams to Partners to guarantee optimal Partner engagement experience.

Preferred Requirements and Experience:
- Bachelor's degree or equivalent.
- 3-5+ years of professional work experience in or with the Greater China region. Prior account management experience and with practices of engaging leading companies is a strong advantage.
- Regional and Chinese and international cultural experience, exposure and understanding is a strong advantage.

For more details and/or to apply, go here:
https://weforum.wd3.myworkdayjobs.com/en-US/Forum_Careers/job/Beijing/Partner-Services-Specialist---Greater-China_R3329